Practice Assistant/Assistant Medical Secretary

Do you have a talent for multi tasking, administration, dealing with people and teamwork?

Perhaps you have an interest in learning more about private medical healthcare and working to support a wide variety of medical specialties? Do you have a minimum of 1 years administration experience?

If so, we are keen to hear from you!

We are looking for another happy, smiley and cheerful employee, with a good sense of humour who can be sympathetic and compassionate when required to join our growing team.

The successful candidate will undergo a thorough in-house training program to enable them to undertake the medical administration involved with running Consultants’ Private Practices.

This is a fast-paced environment where you will deal with a constant flow of enquiries from many patients, hospitals and consultants over the telephone and email as we are a remote service supporting Private Medical Consultants based all over the UK.

This role focuses on efficient and accurate administration duties which after training includes but is not limited to:

• Making appointments.
• Accurate recording of patient data.
• Proof reading and sending letters.
• Ensuring results are available for clinics.
• Booking operations and procedures.
• Communication and multi-tasking is essential due to the nature of the role as you will need to swap between different IT systems, phone calls, emails and tasks.

Essential requirements:

• Delivering exceptional customer service to people at all levels.
• Having excellent written and verbal communication skills.
• Handling calls and alternative communication with sensitivity and compassion.
• Working with tact and discretion, maintaining patient confidentiality and GDPR legislation.
• Taking ownership of tasks with the ability to prioritise.
• Working to tight deadlines, whilst always remaining calm.
• To work well as part of a team but also the initiative to work alone.
• Have a proven commitment in previous employment.

KMS Professionals recognises the importance of its staff and offers the following additional benefits:

• 25 days + bank holidays annual leave (increasing to 28 days + BH at 5 years service).
• Buy additional holiday for the following year’s annual leave.
• Annual profit share bonus.
• Subsidised private medical insurance.
• Benefit portal offering huge discounts on retail, travel, experiences and more.
• A friendly, supportive work team with a great and fun working environment.
• Social committee with events organised throughout the year.
• Free parking.
• Pension scheme.
• Proven in house training program.
• Supported medical terminology qualification.
• Regular developmental appraisals and review.

PLEASE NOTE THAT WE ARE NOT CONNECTED TO KIMS HOSPITAL

Applications are invited by sending your CV to Alana Copeland (recruitment@kmsprofessionals.co.uk).

You are also welcome to call for an informal chat on 01622 722350 or visit our website at: www.kmsprofessionals.co.uk.

Please also take a look at our social media accounts on Facebook and Instagram!

37.5 hours per week. Office hours are Monday – Friday from 8am to 6pm so you will work your hours between those times.

Pay: £24,000.00 per year

Additional pay:

• Bonus scheme