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Practice Assistant

Do you have a talent for multi tasking, administration, dealing with people and teamwork?

Perhaps you have an interest in learning more about private medical healthcare and working to support a wide variety of medical specialties?

If so, we are keen to hear from you!

We are looking for another happy, smiley and cheerful employee, with a good sense of humour who can be sympathetic and compassionate when required to join our growing team.

The successful candidate will undergo a thorough in-house training program to enable them to undertake the medical administration involved with running Consultants’ Private Practices.

This is a fast-paced environment where you will deal with a constant flow of enquiries from many patients, hospitals and consultants over the telephone and email as we are a remote service supporting Private Medical Consultants based all over the UK.

This role focuses on efficient and accurate administration duties which, after training, includes but is not limited to:

  • Making appointments.
  • Accurate recording of patient data.
  • Proof reading and sending letters.
  • Ensuring results are available for clinics.
  • Booking operations and procedures.

Communication and multi-tasking is essential due to the nature of the role, as you will need to swap between different IT systems, phone calls, emails and tasks.

Essential requirements:

  • Delivering exceptional customer service to people at all levels.
  • Having excellent written and verbal communication skills.
  • Handling calls and alternative communication with sensitivity and compassion.
  • Working with tact and discretion, maintaining patient confidentiality and GDPR legislation.
  • Taking ownership of tasks with the ability to prioritise.
  • Working to tight deadlines, whilst always remaining calm.
  • To work well as part of a team but also the initiative to work alone.
  • Have a proven commitment in previous employment.

KMS Professionals recognises the importance of its staff and offers the following additional benefits:

  • 25 days + bank holidays annual leave (increasing to 28 days + BH at 5 years service).
  • Annual profit share bonus.
  • Subsidised private medical insurance.
  • Benefit portal offering huge discounts on retail, travel, experiences and more.
  • A friendly, supportive work team with a great and fun working environment.
  • Social committee with events organised throughout the year.
  • Free parking.
  • Pension scheme.
  • Proven in house training program.
  • Supported medical terminology qualification.
  • Regular developmental appraisals and review.


Applications are invited by sending your CV to Alana Copeland.

You are also welcome to call for an informal chat on 01622 722350 or visit our website at: www.kmsprofessionals.co.uk.

Please also take a look at our social media accounts on Facebook and Instagram!

37.5 hours per week. Office hours are Monday – Friday from 8am to 6pm so you will work your hours between those times.

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Once submitted, you'll receive email confirmation that your application has been sent to our Recruitment Manager.

Welcome to KMS Careers

Hello, I'm Ali, contact me for an informal chat, I'd love to hear from you.


01622 722350


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