Recruitment process

We aim to recruit the highest quality candidates, who not only meet the skills required for the role, but also those who will deliver exceptional service through our core values, every day in everything they do.

Our recruitment process is made up of four simple steps:

Step 1 – your application

  • Use the ‘apply now’ button at the bottom of the vacancy you want to apply for
  • Complete your personal information and covering letter – this will be why you’re applying for the role
  • Upload your CV
  • Confirm you have read our privacy policy
  • Check you’ve completed all fields and once you’re happy, click the ‘apply for this role’

Once submitted, you’ll receive online and email confirmation that your application has been sent to our Recruitment Manager. So there’s no need to call us to check we’ve received your application.

Step 2 – shortlisting

After the vacancy deadline, applications will be short listed against a number of criteria, in line with the job description. If successful, you’ll receive a telephone call and/or email from us inviting you to an interview.

Step 3 – interview

We’ll give guidance about the format of the interview beforehand.

Interviews are held at KMS HQ in East Farleigh, Maidstone and are another opportunity for you to demonstrate why you should join our team.

You may be advised to do a short-written task. Don’t worry, we’re not trying to catch you out and it’s not a test, just another part of the interview.

Your interview is a two-way process – we love a candidate who is engaged with our values and work and is eager to get the most out of the experience of working for us, so… we welcome questions!

For all roles, we will need to see original evidence of your eligibility to work in the UK. You will be asked to bring your passport and visa documents, if applicable.

Step 4  – references

It is important that you have stipulated your full employment history within your application form and highlighted any employment gaps. References will be sought from your current and previous employers.

Personal information remains secure and will only be seen by those who need and are trained to do so, as part of the recruitment process.